Terms and conditions

1. INTRODUCTION

These Terms and Conditions ("Terms") govern your use of Chilliwack Casino (the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.

2. ACCOUNT CREATION AND USE

To access certain features on the Platform, you must create an account with us. You must provide accurate information when creating your account and keep it up-to-date. We may request verification of your identity for security purposes.

You are responsible for maintaining the confidentiality and security of your login credentials (username, password, etc.). If there is unauthorized access to your account due to your failure to maintain secrecy or security, you release us from liability related to any losses or damages arising from such unauthorized use.

3. AGE AND GAMING RESPONSIBILITY

You must be at least 18 years old to play games on the Platform and be of legal age according to your jurisdiction's laws governing online gaming.

We reserve the right to suspend or terminate your account if we suspect that you are underage, have impaired capacity to gamble responsibly, or in any manner otherwise violate our policies or applicable laws.

4. GAMING AND PAYMENTS

You must not participate in game play while under the influence of intoxicating substances, experiencing psychological turmoil, or showing signs of gambling addiction. Our goal is to promote a fun and responsible gaming experience for all players.

We may from time to time modify rules governing various games on the Platform. It's your responsibility to stay informed about such changes by regularly checking our website and announcements within the application.

5. TRANSACTIONS AND FUNDS

All transactions on our Platform, including deposits, withdrawals, game wins, or losses are processed in CAD. You must comply with all applicable laws related to your use of gaming services and the handling of funds.

In cases where we identify discrepancies or suspect unauthentic activity regarding transaction history, balances, etc., you acknowledge our right to freeze or withhold any related balance for further investigation or potential refund/compensation of associated monies to affected parties.

6. PROPRIETARY RIGHTS AND CONTENT

The Platform's content (text, graphics, software), intellectual property rights, logos and names are owned by Chilliwack Casino or its suppliers. You agree not to reproduce, redistribute, modify, create derivative works, upload, display, perform or exploit the said content without express permission from us.

7. SECURITY MEASURES AND PROTECTION OF DATA

We maintain reasonable security standards as recommended by industry experts and regulatory requirements for data encryption, firewall protection, access controls, etc., aiming to safeguard against unauthorized disclosure, loss of stored information, tampering with or denial-of-service attacks on the Platform.

Your data will be processed in compliance with our Privacy Policy. Our commitment is to secure your trust while ensuring a risk-free online gaming environment.

8. RESPONSIBILITY AND INDEMNIFICATION

By using the Platform and participating in games, you agree to release Chilliwack Casino from liability regarding any damage or losses arising directly or indirectly due to:

• failure of equipment, server downtime or communication disruptions;
• technical or human errors affecting account functionality or access;
• your reliance on, interpretation or adherence to our rules, terms, updates; and
• third-party actions resulting in unauthorized transactions, exposure to scams or other unforeseen risks.

9. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms will be governed by the laws of Canada without giving effect to its conflict-of-law principles. If any dispute arises between you and us concerning these Terms, we both agree to binding arbitration as described below:

• Both parties commit to resolving disputes through a private commercial arbitration in accordance with Canadian Arbitration Act.
• Each party bears their respective costs for proceedings.

10. MODIFICATION AND EFFECTIVE DATES

We may modify or update these Terms at any time without prior notice, which changes become effective on the date they are posted. Your continued access to and use of our Platform implies your acceptance of such modifications.

The most current version of the Terms shall prevail over any prior versions in case of contradiction.

11. ENTIRE AGREEMENT

These Terms constitute a complete understanding between you and Chilliwack Casino, superseding all prior discussions or agreements.